Privacy Policy

Last updated: January 8, 2025

1. Introduction

Autoshoot.ai ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered fashion photography platform.

By using our Service, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

Account Information

When you create an account, we collect:

  • Email address
  • Name (if provided)
  • Profile picture (if uploaded)
  • Authentication data (managed by Clerk)

Uploaded Content

When you use our Service, we store:

  • Product images you upload
  • AI-generated images created through our platform
  • Product names and metadata you provide

Usage Data

We automatically collect:

  • Device information (browser type, operating system)
  • IP address and approximate location
  • Pages visited and features used
  • Generation history and credit usage
  • Timestamps of account activities

Payment Information

Payment processing is handled by our provider, Polar. We do not store your credit card numbers or banking details. We receive confirmation of successful transactions and credit amounts.

3. How We Use Your Information

We use the information we collect to:

  • Provide the Service: Process your uploads, generate AI images, and deliver results
  • Manage Your Account: Authenticate users, track credits, and maintain account security
  • Process Payments: Apply credits to your account and manage billing
  • Improve Our Service: Analyze usage patterns to enhance features and performance
  • Communicate: Send service updates, security alerts, and promotional materials (with consent)
  • Ensure Security: Detect and prevent fraud, abuse, and unauthorized access
  • Legal Compliance: Comply with applicable laws and respond to legal requests

4. Third-Party Services

We use trusted third-party services to operate our platform:

Clerk (Authentication)

Handles user sign-up, sign-in, and session management securely.

Clerk Privacy Policy

Polar (Payments)

Processes credit purchases and manages billing securely.

Polar Privacy Policy

Amazon Web Services (Storage)

Stores uploaded and generated images securely in the cloud.

AWS Privacy Policy

AI Service Providers

We use AI models to generate images. Your uploaded images are processed for generation purposes only and are not used to train third-party AI models without consent.

We do not sell your personal information to third parties. We only share data with service providers as necessary to operate our platform.

5. Data Retention

We retain your data as follows:

  • Account Information: Retained while your account is active and for 30 days after deletion request
  • Uploaded Images: Retained until you delete them or your account is terminated
  • Generated Images: Retained for 90 days, after which they may be automatically deleted
  • Usage Logs: Retained for 12 months for analytics and security purposes
  • Payment Records: Retained for 7 years as required by financial regulations

You can request deletion of your data at any time by contacting us.

6. Your Rights

Depending on your location, you may have the following rights:

For All Users

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your data (subject to legal retention requirements)
  • Export: Receive your data in a portable format

For EU/EEA Users (GDPR)

  • Restrict Processing: Limit how we use your data
  • Object: Object to processing based on legitimate interests
  • Withdraw Consent: Withdraw consent at any time
  • Lodge Complaint: File a complaint with your local supervisory authority

For California Users (CCPA)

  • Know: Request disclosure of personal information collected
  • Delete: Request deletion of personal information
  • Non-Discrimination: We will not discriminate against you for exercising your rights

To exercise any of these rights, please contact us at privacy@autoshoot.ai.

7. Cookies & Tracking

We use cookies and similar technologies for:

Essential Cookies

Required for the Service to function. These include authentication cookies (via Clerk) and session management.

Analytics Cookies

Help us understand how users interact with our Service to improve functionality and user experience.

Preference Cookies

Remember your settings and preferences (e.g., theme, language).

You can manage cookie preferences through your browser settings. Note that disabling essential cookies may prevent you from using certain features.

8. Data Security

We implement industry-standard security measures to protect your data:

  • Encryption: All data is encrypted in transit (TLS/SSL) and at rest
  • Access Controls: Strict access controls and authentication for internal systems
  • Secure Infrastructure: Hosted on enterprise-grade cloud infrastructure (AWS)
  • Regular Audits: Periodic security assessments and vulnerability testing
  • Employee Training: Staff trained on data protection best practices

While we strive to protect your data, no system is completely secure. If you discover a security vulnerability, please report it to security@autoshoot.ai.

9. Children's Privacy

Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We will take steps to delete such information from our systems.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.

When we transfer data internationally, we ensure appropriate safeguards are in place, including:

  • Standard Contractual Clauses approved by the European Commission
  • Data processing agreements with our service providers
  • Compliance with applicable privacy frameworks

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date.

For material changes, we will also send an email notification. We encourage you to review this policy periodically.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Privacy Inquiries: privacy@autoshoot.ai

General Support: ceo@autoshootai.com

Security Issues: security@autoshoot.ai

Response Time: We aim to respond to all inquiries within 48 hours.